Privacy policy for Glorenathiq
How Glorenathiq handles personal data for AI assisted text drafting, with a focus on
transparency, control, and compliance for South African visitors and organisations.
This privacy notice applies from August 9, 2026 and may be updated when services, laws, or
internal practices change.
What data Glorenathiq collects
Glorenathiq collects personal data in a few clear ways: information provided directly in contact forms or account setup, technical data from devices and browsers, and usage details about how the platform is used. This may include names, work contact details, organisation information, login identifiers, IP addresses, device characteristics, and interaction logs with AI assisted drafting features. Where optional fields appear, they are clearly marked, and visitors can choose how much detail to share.
- Details submitted through contact forms, including name, work email, role, organisation, and message content.
- Account and authentication data such as usernames, hashed credentials, and basic profile settings for authorised users.
- Technical and usage data including IP address, browser type, device information, pages visited, and interaction logs.
- Text content entered into AI assisted drafting tools, such as prompts, drafts, and feedback, processed to provide services.
- Records of consent choices, communication preferences, and requests made under data protection laws.
When teams use AI assisted drafting, Glorenathiq may also process text entered into the platform, including prompts, drafts, and feedback on suggestions. This text is handled under strict access controls and is used to provide, maintain, and improve services for that customer environment. It is not used to build broad public models. Additional information may be collected where required by law, such as records of consent or requests related to privacy rights.
How collected data is used
Glorenathiq uses personal data to operate and improve AI assisted drafting services, respond to enquiries, manage accounts, and maintain security. This includes using contact details to answer questions, arranging pilots, and sending service-related messages, as well as processing text inputs to generate suggestions and maintain performance. Technical and usage data help understand how features are used, diagnose issues, and guide product development in a privacy-conscious way.
Data may also be used to meet legal and regulatory obligations, such as keeping records of consent, handling privacy rights requests, and maintaining audit trails where required. With appropriate permissions, Glorenathiq may send carefully targeted updates about features, events, or resources relevant to AI assisted drafting. Individuals can adjust communication preferences or opt out of non-essential messages at any time. Results may vary depending on how each organisation configures and uses the platform.
Your privacy rights
Depending on location and applicable law, individuals may have rights over their personal data, including access, rectification, erasure, restriction, objection, and portability. They may also have the right to withdraw consent for certain processing and to lodge a complaint with a data protection authority. Glorenathiq will assess each request in line with legal obligations and may need to verify identity before acting.
Right of access
Visitors can request access to personal data held about them, including key categories, purposes, and sources, subject to lawful limits and identification checks.
Right to rectification
If personal data is inaccurate or incomplete, individuals can request correction or completion so records remain up to date and reliable.
Right to erasure
In certain circumstances, individuals can request deletion of personal data, for example where it is no longer needed or consent is withdrawn, subject to legal retention duties.
Right to data portability
Where applicable, individuals can ask for certain personal data to be provided in a structured, commonly used format or transferred to another service provider.
When data is shared
Glorenathiq shares personal data only where necessary to run services, meet legal obligations, or support business operations. This may include carefully chosen service providers that offer hosting, security, analytics, or communication tools. These providers are bound by contractual safeguards and are not permitted to use data for their own unrelated purposes. In some cases, data may be processed outside South Africa, with appropriate protections in place.
Personal data may also be shared where required by law, regulation, or valid legal process, or where necessary to protect the rights, property, or safety of Glorenathiq, users, or others. If Glorenathiq is involved in a restructuring, merger, or similar event, personal data may form part of the transferred assets, subject to continued protection. Glorenathiq does not sell personal data, and marketing communication is limited to what individuals have reasonably expected or consented to receive.
How data is protected
Security is treated as a core feature of Glorenathiq, not an afterthought. Technical measures may include encryption in transit, restricted access to production systems, network protections, and regular monitoring for unusual activity. Organisational controls support this, with role-based access, staff awareness measures, and defined procedures for handling incidents or requests. Service providers are assessed for appropriate security before being engaged.
No online system can be perfectly secure, but Glorenathiq aims to reduce risk through layered safeguards and ongoing review. If a data incident occurs that poses a significant risk to individuals, Glorenathiq will follow applicable legal requirements, which may include notifying affected parties and regulators. Users are encouraged to choose strong credentials, keep login details confidential, and report any suspicious activity related to their accounts.
How to reach the Glorenathiq team
Questions about this privacy notice, data handling, or rights requests can be sent to the
Glorenathiq team using the contact details below.
Address: 80 Strand Street, Cape Town 8000 South Africa
Phone: +27(11)8693493
Email: content@glorenathiq.sbs
Address: 80 Strand Street, Cape Town 8000 South Africa
Phone: +27(11)8693493
Email: content@glorenathiq.sbs
